Overview
RightVector ("we", "us", or "our") is a marketing service that helps local businesses collect and manage Google reviews. This policy explains what information we collect, how we use it, and the choices you have. We are based in Hoover, Alabama and serve Shelby County and the greater Birmingham area.
Information we collect
Through our contact form, we collect the name, business name, email address, phone number, and message you choose to provide. From our clients, we collect business contact details, billing information, and the customer list you provide us to send review requests on your behalf.
We may also receive limited information from your connected Google Business Profile, such as review content and your overall rating, which we use to provide the service and to generate your reports.
How we use your information
We use the information we collect to:
- Respond to your inquiry and provide the service you requested.
- Send review requests and reminders to your customers on your behalf.
- Reply to reviews and prepare your monthly report.
- Send you service-related and billing communications.
- Improve and maintain our service.
How we store your information
We store your information with service providers that host our application and manage communications. We keep personal information only as long as needed to provide the service and to meet legal or accounting obligations. Client customer lists are kept confidential and used only to send the review requests you authorize.
Text messaging
If you provide a mobile phone number and agree to receive text messages, we may send you text messages about your inquiry or service. Mobile phone numbers and text messaging consent are never shared with or sold to third parties or affiliates for marketing purposes.
- Message frequency varies depending on the conversation and your service.
- Message and data rates may apply.
- Reply STOP to opt out of text messages at any time.
- Reply HELP for help.
Cookies
Our website uses cookies and similar technologies to keep the site working properly and to understand basic usage. We do not use cookies to sell your information or to build advertising profiles. You can disable cookies in your browser settings, though some parts of the site may not work as intended.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us operate the business (such as email and text delivery), when required by law, or in connection with a sale or transfer of the business. We require those providers to protect your information and use it only for the purpose we gave them.
Your choices and data deletion
You can ask us to show you what personal information we hold about you, correct anything that is wrong, or delete your information. To make any of these requests, contact us using the details below. We will respond within a reasonable time, and we will delete your information when we no longer need it unless we are required to keep it for legal reasons.
Contact us
If you have questions about this policy or your information, you can reach us at:
- RightVector
- 1525 Riverchase Trail, Hoover AL 35244
- Email: manny@rightvector.io
- Phone: 801-368-4043
Changes to this policy
We may update this policy from time to time. When we do, we will post the updated version here and update the effective date at the top of the page.