Terms of Service

RightVector provides a marketing service that helps local businesses collect and manage Google reviews. The service includes sending review requests by email or text message, sending one reminder, replying to reviews, providing a review display for your website, and sending a monthly report of new reviews and your rating.

The service is billed month to month. You can cancel at any time, and cancellation takes effect at the end of your current billing period. We do not charge setup fees, and there is no long-term contract.

As a client, you agree to:

• Provide an accurate customer list for us to contact on your behalf.
• Have permission to contact the customers on that list, in line with applicable laws and messaging rules.
• Keep your Google Business Profile access current so we can provide the service.

We work to help you collect more reviews, but we do not guarantee a specific number of reviews, a specific rating, or any particular business outcome. Results depend on your customers, your business, and factors outside our control.

We follow Google's review policies. We do not offer incentives in exchange for reviews, and we do not selectively solicit reviews only from customers we expect to leave positive feedback. You agree not to ask us to do anything that would violate Google's policies.

If you provide a mobile phone number and agree to receive text messages, we may send you text messages about your inquiry or service. Mobile phone numbers and text messaging consent are never shared with or sold to third parties or affiliates for marketing purposes.

• Message frequency varies depending on the conversation and your service.
• Message and data rates may apply.
• Reply STOP to opt out of text messages at any time.
• Reply HELP for help.

RightVector provides the service on an "as is" basis. To the fullest extent permitted by law, RightVector and its owner are not liable for any indirect, incidental, or consequential damages arising from the service. Our total liability for any claim related to the service is limited to the amount you paid us in the three months before the claim.

These terms are governed by the laws of the State of Alabama, without regard to its conflict of law rules. Any dispute arising from the service will be handled in the courts located in Alabama.

We may update these terms from time to time. When we do, we will post the updated version here and update the effective date at the top of the page. Continued use of the service after a change means you accept the updated terms.

If you have questions about these terms, you can reach us at:

• RightVector
• 1525 Riverchase Trail, Hoover AL 35244
• Email: manny@rightvector.io
• Phone: 801-368-4043